Privacy Policy for RPM Property Management
Effective Date: November 2024

1. Introduction
RPM Property Management (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website PRMPropMgt.com or interact with our property management services.

2. Information We Collect
We may collect the following types of information:

• Personal Information:
  This includes details such as your name, email address, phone
  number, mailing address, driver’s license number, Social Security Number or EmployeeIdentification Number, and any other personal details you provide us directly when fillingout forms, requesting services, or communicating with us.
• Payment Information:
  When processing payments for rent or property services, we may collect credit card or bank account details.
• Usage Data:
  This includes information about how you use our website, such as IP addresses, browsing behaviour, pages visited, and time spent on the site.

3. How We Use Your Information
We may use the information we collect for the following purposes:

• To provide and manage property-related services.
• To process payments, issue invoices, and manage accounts.
• To communicate with you regarding property management matters (e.g., maintenancerequests, lease agreements, etc.).
• To collect unpaid balances owed to us.
• To improve our website and services, including for analytics and marketing purposes.
• To comply with legal obligations and enforce our terms.

4. How We Protect Your Information
We use commercially reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. Your personal and payment information may also be stored and processed on third-party servers, which are managed by our trusted service providers. These service providers are contractually obligated to protect your data and use it only for the purposes outlined in this Privacy Policy. While we require our service providers to implement security measures to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers:
  We may share your information with trusted service providers who assist us in operating our website, managing services, processing payments or collecting unpaid balances owed to us.
• Legal Requirements:
  We may disclose your information when required by law or to comply with a legal process.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our site.

7.Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to the processing of your personal information.
• The right to withdraw consent, where applicable.

To exercise these rights, please contact us at info@RPMPropMgt.com.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
RPM Property Management
10364 W. 58thPlace, Arvada, Co 80004
info@RPMPropMgt.com
Phone: 303-423-1253

Privacy Policy for Text Numbers for Ruffner Property Management
Effective Date: November 1, 2024

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect
Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information
We use your data to:
• Deliver text messages and updates related to our services.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

3. Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
We do not sell or share your information.

5. Opt-Out
You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

6. Contact Us
For questions or concerns about your data, please contact us at info@RPMPropMgt.com.

7. CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.